JoJo's Auto Spa

Privacy Policy

Privacy Policy

Who We Are

Welcome to JoJo Auto Spa. Our website address is: https://jojoautospa.co.uk. We are committed to protecting your privacy and handling your data with care, transparency, and in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Personal Data We Collect and Why

We collect and process personal data to provide our services efficiently, enhance your experience, and keep you informed about what matters most — premium car care.

Comments

When you leave a comment on our site, we collect the data shown in the comment form, along with your IP address and browser user agent string to help detect spam.

An anonymised string (hash) from your email may be sent to the Gravatar service to check if you use it. Gravatar privacy policy.

Once approved, your profile photo is visible next to your comment.

Media

If you upload images to the website, please ensure they do not contain embedded location data (EXIF GPS), as visitors may be able to extract that data.

Cookies

Our site uses cookies to enhance your browsing experience and gather insights through tools like Google Analytics.

You may encounter cookies in the following cases:

  • When leaving a comment (optional cookies to remember your name, email, and website for future comments)

  • On the login page (a temporary cookie to check if your browser accepts cookies)

  • When you log in (cookies to remember your login and display settings)

  • When editing or publishing content (a short-term cookie to store the post ID)

Essential

Essential cookies enable basic functions and are necessary for the proper function of the website.

NameDescriptionDuration
wpconsent_preferencesThis cookie is used to store the user's cookie consent preferences.30 days

Comments

These cookies are needed for adding comments on this website.

NameDescriptionDuration
comment_authorUsed to track the user across multiple sessions.Session
comment_author_emailUsed to track the user across multiple sessions.Session
comment_author_urlUsed to track the user across multiple sessions.Session

Statistics

Statistics cookies collect information anonymously. This information helps us understand how visitors use our website.

Google Analytics

Google Analytics is a powerful tool that tracks and analyzes website traffic for informed marketing decisions.

Learn more
NameDescriptionDuration
__utmzContains information about the traffic source or campaign that directed user to the website. The cookie is set when the GA.js javascript is loaded and updated when data is sent to the Google Anaytics server6 months after last activity
__utmvContains custom information set by the web developer via the _setCustomVar method in Google Analytics. This cookie is updated every time new data is sent to the Google Analytics server.2 years after last activity
__utmxUsed to determine whether a user is included in an A / B or Multivariate test.18 months
_gaID used to identify users2 years
_galiUsed by Google Analytics to determine which links on a page are being clicked30 seconds
_ga_ID used to identify users2 years
_gidID used to identify users for 24 hours after last activity24 hours
_gatUsed to monitor number of Google Analytics server requests when using Google Tag Manager1 minute
_gac_Contains information related to marketing campaigns of the user. These are shared with Google AdWords / Google Ads when the Google Ads and Google Analytics accounts are linked together.90 days
__utmaID used to identify users and sessions2 years after last activity
__utmtUsed to monitor number of Google Analytics server requests10 minutes
__utmbUsed to distinguish new sessions and visits. This cookie is set when the GA.js javascript library is loaded and there is no existing __utmb cookie. The cookie is updated every time data is sent to the Google Analytics server.30 minutes after last activity
__utmcUsed only with old Urchin versions of Google Analytics and not with GA.js. Was used to distinguish between new sessions and visits at the end of a session.End of session (browser)

Marketing

Marketing cookies are used to follow visitors to websites. The intention is to show ads that are relevant and engaging to the individual user.

Facebook Pixel

Facebook Pixel is a web analytics service that tracks and reports website traffic.

Learn more
NameDescriptionDuration
_fbcUsed to track the last session visit.12 months
_fbpUsed to track the user across multiple sessions.3 months
frUsed to track the user across multiple sessions.3 months

You can manage or disable cookies via your browser settings.

Embedded Content from Other Sites

Some articles may include embedded content (e.g. videos, images, or articles). These behave as if you have visited the other site directly and may include third-party tracking and cookies.

Marketing & Analytics

We use third-party services such as:

  • Meta (Facebook/Instagram Ads)

  • Google Analytics & Google Ads

  • Mailchimp (for newsletter and promotional campaigns)

  • Stripe (for secure payment processing)

These services may collect data about your interactions, which help us improve our services, tailor our marketing, and offer exclusive promotions.

You can opt out of personalised advertising by adjusting your preferences on platforms like Google and Meta.

Who We Share Your Data With

We do not sell or trade your personal data. However, for essential services (like payments or email marketing), we may share limited data with:

  • Stripe – for secure online payments

  • Mailchimp – to manage email subscriptions

  • Analytics & Ad Platforms – to monitor performance and tailor campaigns

How Long We Keep Your Data

  • Comments and their metadata are stored indefinitely.

  • If you register on our site, we store the personal data in your user profile. You can view, edit, or delete your information anytime (except your username).

  • Administrators can also view and manage this data.

Your Rights

You have the right to:

  • Access the data we hold about you

  • Request correction or deletion of your personal data

  • Withdraw consent for marketing communications at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you feel your rights are being violated.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Some analytics and marketing tools may process data outside the UK; we ensure all transfers comply with UK GDPR regulations.

Updates to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with the most recent update date.

Last updated: July 2025